Simple Energy recently announced its partnership with ReadyAssist, a vehicle assistance company. Under this partnership, ReadyAssist will offer round-the-clock post-sales assistance to Simple Energy’s customer base.
Simple Energy, with the help of ReadyAssist, will enhance its customer experience via round-the-clock support across the country for its recently launched Simple One electric scooter and upcoming models in the coming months, says the official statement.
The customer support will include a seamless connection to ReadyAssist’s proprietary technology platform, which is accessible through their app. ReadyAssist will offer a complete range of roadside assistance services, states the media release.
Vimal Singh SV, Founder & CEO, ReadyAssist says,”This partnership will focus heavily on offering roadside assistance services to Simple Energy customers but also undertake the due diligence to ensure value-added post-sales customer support. ReadyAssist’s support to Simple Energy will be a beacon of stellar EV partnership that will be earmarked by a robust and strong service network present across the country, backed by speedy and quality assistance.”
Simple Energy, with the help of ReadyAssist, will enhance its customer experience via round-the-clock support across the country for its recently launched Simple One electric scooter and upcoming models in the coming months, says the official statement.
The customer support will include a seamless connection to ReadyAssist’s proprietary technology platform, which is accessible through their app. ReadyAssist will offer a complete range of roadside assistance services, states the media release.
Vimal Singh SV, Founder & CEO, ReadyAssist says,”This partnership will focus heavily on offering roadside assistance services to Simple Energy customers but also undertake the due diligence to ensure value-added post-sales customer support. ReadyAssist’s support to Simple Energy will be a beacon of stellar EV partnership that will be earmarked by a robust and strong service network present across the country, backed by speedy and quality assistance.”
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Shreshth Mishra, Co-founder, Simple Energy says, “We take our initiative of #FutureOfMobility very seriously and understand that our journey does not end with our customers purchasing our vehicle. We are confident that by joining hands with ReadyAssist, we will positively impact the industry and our customers’ hearts and minds.”
The company said that collaboration between ReadyAssist and Simple Energy will set benchmarks when it comes to defining customer experience within the EV segment.
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